hey, i buy stuff on the internet too and sometimes not all of it works out: i get it.
for textile items: your items must be unworn/unused/like new in order to be returned! if there are any issues with your order, please reach out within 30 days of receiving your order. upon receipt of your return, you will be refunded (minus return shipping — i am not responsible for return shipping expenses). this applies to international orders as well.
i’ll gladly work with you to ensure you receive the right size or product you want — if you would like to exchange your item and are based domestically, please contact me to coordinate the exchange. international orders are eligible for exchange, as long as the added return and re-shipping expenses are approved.
for digital items: no returns or exchanges.
for other items: please reach out to me if you experience any issues with your order or with shipping.